( ChillyChaps.. We Do things so well that people will want
to see us again and again…
Is this Loyalty at work at Kancor ???? )
An ounce of loyalty is worth a pound of cleverness.
Elbert Green Hubbard
It cannot be manufactured at all, for its origin is the human heart-the centre of self-respect and human dignity.
It is a force which leaps into being only when conditions are exactly right for it-and it is a force very sensitive to betrayal.
Customers may repurchase a brand due to situational constraints, a lack of viable alternatives, or out of convenience... But Chilly Chaps are not telling about that loyalty....
Brand loyalty is more than simple repurchasing…
True brand loyalty exists when customers have a high relative attitude toward the brand which is then exhibited through repurchase behavior.
This type of loyalty can be a great asset to the firm: customers are willing to pay higher prices, they may cost less to serve, and can bring new customers to the firm
Kancor will start to talk to people in their own language.
We give them offers as per their dream…
When we do it well, they'll say,"God, Kancor offers exactly what I was dreaming."
And when they begin to respect us, they'll follow us to the end.
We give special offers to Loyal customers..
The offer can be anything…
A price discount…
A premium product specially for them..
A special blend…
An additional product…
A special visit to their facility to understand better ways to help them… etc etc…
And we will make them so loyal that if Kancor stops business after 300 years, they will close in the (300 years - 1)th day so that they won’t want exist a single day without Kancor..
Chilly-Chaps..
Celine || Sini Venugopal || Siji || Mallika || Prashanth || Bijo || Joe George || Sebastian || Prasobh || Sudhir || Anil || Deepak || Kanish || Praveen Pillai || Gabriel || Jenson || Rishin || Vijayasarathi || Abhilash P || Sandeep Kumar Singh || Jayamohanan